Protection of Personal Data

As LaVital Pet Food (“LaVital” or “Company”), we pay utmost attention to the security of your personal data in accordance with the Personal Data Protection Law No. 6698 (“KVKK”). In this context, this text has been prepared to inform you about the processing, storage, and protection of your personal data.

1. Collection and Processing of Personal Data

Your personal data;

  • Visiting our website,

  • Creating an account,

  • Place your order,

  • Contact us via contact forms, email, or customer support channels

can be collected by automatic or non-automatic means.

Your personal data;

  • Execution of order processes,

  • The provision of products and services,

  • Management of customer relations and support processes,

  • Compliance with legal obligations,

  • Ensuring site security

are processed in accordance with Articles 5 and 6 of the KVKK for their purposes.

2. Types of Personal Data Processed

The personal data that LaVital may process are as follows:

  • Identity information (first name, last name)

  • Contact information (phone number, email address, address)

  • Order and invoice information

  • Payment and transaction information

  • IP address, cookie, and site usage information

3. Transfer of Personal Data

Your personal data;

  • To authorized public institutions and organizations within the scope of legal obligations,

  • To logistics and shipping companies for the purpose of carrying out order and delivery processes,

  • To payment infrastructure providers for the purpose of providing payment services

It can be transferred in accordance with the KVKK and with the necessary security measures taken.

4. Retention Period for Personal Data

Your personal data is stored for the periods specified in the relevant legislation or for as long as necessary for the purpose of processing; upon expiration of this period, it is deleted, destroyed, or anonymized.

5. Your Rights as a Data Subject

As data subjects, pursuant to Article 11 of the KVKK;

  • Find out whether your personal data is being processed,

  • Requesting information if it has been processed,

  • Determining the purpose of processing and whether it is being used for its intended purpose,

  • Requesting the correction of inaccurate or incomplete data,

  • Requesting deletion or destruction in accordance with the law,

  • Requesting notification to third parties to whom the transactions are transferred,

  • If you suffer damage due to an unlawful act, you may request compensation for the damage.

you have the right to.

6. Application and Contact Information

You may submit your requests under the KVKK to us in writing or through other methods specified in the legislation via the following communication channels:

E-posta: info@anadolupet.com.tr
Adres: Büyükbakkalköy Mahallesi Samandıra Yolu Sokak No: 30, 34858 Maltepe / İstanbul

Your requests will be processed free of charge within 30 days at the latest, in accordance with the KVKK.

7. Updates

This Cookie Policy may be updated in accordance with changes in legislation and company practices. The current text is always published on our website.